Shipping Policy
Effective Date: [Insert Date]
Website: www.kanfab.ae
At Kanfab, we strive to deliver your favorite kidswear products quickly, safely, and affordably across the UAE and beyond.
1. Shipping Coverage
We currently ship to all across the UAE, Oman, Saudi Arabia, Bahrain. For international shipping, please contact us in advance to confirm availability.
2. Shipping Options & Charges
Delivery Location | Delivery Time | Shipping Fee |
---|---|---|
Dubai, Sharjah, Ajman | 1–2 business days | AED 15 (Free on orders above AED 200) |
Abu Dhabi, Al Ain, RAK, Fujairah, UAQ | 2–3 business days | AED 20 (Free on orders above AED 250) |
Remote Areas | 3–5 business days | Calculated at checkout |
International Orders | 7–12 business days | Based on destination & weight |
🚚 Free UAE shipping for eligible orders based on cart value.
3. Order Processing
- Orders are processed within 24 hours of confirmation (excluding Fridays and public holidays).
- You will receive an order confirmation email and a shipping confirmation with tracking details once dispatched.
4. Delivery Partners
We partner with trusted logistics providers like Max, Aramex, Fetchr, and Emirates Post to ensure safe and timely delivery.
5. Tracking Your Order
Once shipped, you’ll receive a tracking number via SMS or email. You can track your parcel directly through the courier’s website.
6. Missed Delivery
If no one is available at the time of delivery:
- Our courier partner will attempt re-delivery up to two more times.
- You may also be contacted to reschedule.
7. Delays
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Remote delivery areas
- Public holidays
- High volume periods (e.g., sales or Ramadan)
If there’s a significant delay, our team will notify you in advance.
8. Address Errors
Please ensure your delivery address is complete and accurate. Kanfab is not responsible for delivery issues caused by incorrect addresses.
9. Questions?
📧 Email: support@kanfab.ae